퀄리티 인 & 스위트 타펀 스프링스

Quality Stay Jay at the front desk did a great job. No road noise from US 19. Stayed in the 200 block. Pool area neat and clean. Pool was clean with no debris even with all the plants.

To start with, we arrived at check in time (3pm) and waited 15 minutes while the staff did shift change (you would think that shift change would not be scheduled at the beginning of check in time). The parking lot was dirty with pieces of trash and broken tiles on the ground that were never cleaned up the three nights of our stay. The door in the room had a 1/4 inch gap at the bottom and conversations could be heard from other rooms so I am sure others could hear ours. I needed wifi to do work while on vacation but it appears we were out of range from the router as we were never able to obtain an IP address. I reported this to the front desk twice. The first time I was told that it was being fixed, the second time I was given the employee wifi code. This did not work either. When I checked out I ask for a discount for not able to connect to wifi and was told that it would be reported to upper management. All in all, the room was clean and the AC worked even though it was one of the hottest days of the year. The staff was friendly and accommodating specially the house keeper (Lily, she cleaned the room daily and left towel art in the bathroom which was amazing) and the Breakfast Attendant (she was happy and friendly and pushed this to all she attended). This is not a bad place to stay, if you do not need wifi, are not bothered by the hotel grounds being un-kept, the high noise level and are not in a hurry.